Privacy Policy
Last updated: 7 July 2026
Amani Group respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, submit an enquiry, complete a lead form, communicate with us, or use our short-stay property review, co-hosting or management services.
1. Who we are
Amani Group provides short-stay property review, Airbnb co-hosting and short-stay management support for property owners.
For privacy enquiries, you can contact us at:
Email: management@amanigroup.au
Website: https://amanigroup.au
2. What information we collect
We may collect personal information including:
• your name
• phone number
• email address
• property suburb or address
• property type
• Airbnb or short-stay listing link
• information about your property, hosting goals or management needs
• messages, enquiries or form responses you send to us
• information collected through website analytics, advertising pixels or cookies
If you become a client, we may also collect information needed to provide our services, such as property access details, cleaner or contractor details, guest communication preferences, platform access information, and other information relevant to managing or reviewing your property.
3. How we collect information
We may collect personal information when you:
• submit a form on our website
• complete a Facebook, Instagram or Meta lead form
• contact us by phone, email, SMS or social media
• request a free short-stay property review
• provide details about your Airbnb or short-stay listing
• engage Amani Group for co-hosting or management support
• interact with our website, online ads or social media pages
We may also receive information from third-party platforms or tools used to manage enquiries, advertising, analytics, bookings or property operations.
4. Why we collect and use your information
We collect and use personal information to:
• respond to your enquiry
• provide a free short-stay property review
• assess whether Amani Group’s services may suit your property
• communicate with you about pricing, listing performance, guest appeal or management options
• provide co-hosting or property management services
• arrange cleaners, contractors, photography or property-related support where required
• improve our website, advertising and services
• manage records, invoicing, administration and business operations
• comply with legal obligations
5. Marketing and advertising
If you submit an enquiry or interact with Amani Group, we may contact you about our services where it is reasonable to do so.
You can opt out of marketing communications at any time by contacting us or using any unsubscribe option provided.
We may use advertising tools such as Meta Ads, Google Ads, Google Analytics, pixels, cookies or similar technologies to understand website activity, improve advertising performance and show relevant ads.
6. Cookies and analytics
Our website may use cookies, analytics tools and tracking technologies to understand how visitors use the website and to improve our advertising and website experience.
These tools may collect information such as pages visited, device information, browser type, approximate location, referral source and interactions with our website.
You can manage or disable cookies through your browser settings.
7. When we share information
We do not sell your personal information.
We may share personal information where reasonably necessary with:
• service providers who help operate our website, forms, advertising or communications
• booking, property management or short-stay platforms
• cleaners, photographers, maintenance contractors or other property-related service providers
• professional advisers such as accountants, lawyers or insurers
• government, regulatory or law enforcement bodies where required by law
We only share information where it is necessary for our business, our services, or legal compliance.
8. Overseas disclosure
Some of the platforms and service providers we use may store or process information outside Australia. This may include services such as website hosting, email, advertising, analytics, customer relationship management tools, cloud storage, social media platforms or booking platforms.
Where this occurs, we take reasonable steps to work with reputable providers and protect personal information in line with this Privacy Policy.
9. How we store and protect information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
This may include using password-protected accounts, secure systems, limited access, reputable third-party platforms and appropriate internal handling procedures.
No online system is completely secure, but we take reasonable steps to protect the information we hold.
10. Accessing or correcting your information
You may request access to the personal information we hold about you.
You may also ask us to correct information if it is inaccurate, out of date, incomplete or misleading.
To request access or correction, contact us at:
Email: [insert Amani Group email]
We may need to verify your identity before responding to the request.
11. Complaints
If you have a privacy complaint or concern, please contact us first so we can try to resolve the issue.
Email: [insert Amani Group email]
We will review your complaint and aim to respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, legal obligations or privacy practices.
The latest version will be published on our website with the updated date shown above.